Policies

Refunds will be made on cancellations received 20 days prior to the arrival date of the reservation. 

Deposits on cancellations with less than 20 days will be refunded only if the space is re-rented. 

Deposits on cancellations with less than 10 days will not be refunded. 

Guest cancellations occurring within 2 days of arrival will be responsible for the full amount of the reservation.

Moving an existing reservation to a future date may be considered a cancellation. Refunds are not available for late arrivals or early departures. Reservations for a single-night stay require a 100% deposit. Reservations for groups booking 3 or more units (B&B Rooms and/or Cottages) for the same dates require a 50% deposit, which is non-refundable (notification prior to the deadline is not honored). A cancellation fee of $25 per room/cottage booked is subtracted from all refunds. 

Please note that some policies are specific to Cottage rentals.

Rates shown are for two people and are subject to change without notice. Quoted rates are guaranteed rates – and upon receipt of your deposit, a confirmation will be sent.

Cottage Guest Rates: Add $20 per night or $120 per week for each additional adult above two people and $10 per night or $60 per week for each additional child (17 years and younger). There will be a charge of $40 per night for each “unexpected” guest.

Cottage Towels: Towels are provided during a cottage stay. This service is provided upon check-in only. Please be aware that daily housekeeping service is not offered in our cottages. Kitchen towels are also provided.

Breakfast: Due to facility restrictions and state licensing, breakfast is served only to guests with room reservations in the main Inn building. We regret that we are not able to serve breakfast to Cottage guests. Cottage reservations do not include breakfast.

Parking: Free parking is available along the street in front of the property. Only one space per Cottage or Inn room is available. Guests who bring multiple cars, boats and trailers are required to park these additional vehicles off the property. Public parking is located just one block down the street.

Cottage Housekeeping: Cottages do not come with daily housekeeping service. On rentals of more than one week, housekeeping is provided at the end of each week if requested.

13.5% Sales and Room tax will be added to all stays.

Deposits: A deposit of 50% is required when a reservation is made. Reservations for groups booking 3 or more units (Inn Rooms and/or Cottages) for the same dates require a 100% deposit that is non-refundable. Reservations for a single-night stay require a 100% deposit.

Accepted forms of payment include: Personal checks, cash, and credit cards (Visa, MasterCard, Discover and American Express)

Check-In 3:00 PM

Inn Check-Out 11:00 AM

Cottage Check-Out 10:00 AM

November through April (all units) Check-Out 11:00 AM

Smoking is not allowed inside any of the buildings or the front porch of the inn. Smoking is permitted on cottage decks only.

Children are welcome in the Cottages.

The burning of candles is strictly prohibited in all main Inn Rooms and Cottages.

If a unit is left with excessive damage or if additional cleaning is required, an additional fee may be added at time of check out.

Gift Certificates: We only accept gift certificates from Thorp House Inn & Cottages and the Door County Visitor Bureau. If making a reservation using a gift certificate, please call us at 920-868-2444. Gift certificates cannot be used online to make a reservation.

Pets: No pets allowed at our property.

Wireless Service: We have invested in wireless service with additional “extenders” to service all Inn Rooms and Cottages. We are pleased to offer this service but ask that guests be able to configure their computers to work on our network. Tech support is not available.